Last updated on 28 June 2022.
Welcome to www.paygro.in
CAPIZAL FINSERV PRIVATE LIMITED (CIN: U65990PN2020PTC196530), a private limited company incorporated under the provisions of Companies Act, 2013 having its registered office address at:Flat No.101,102, Kundan Heritage, Bopodi, Pune – 411003 (“Capizal”) is the sole owner of the domain name paygro.in and its associated website (“www.paygro.in”)and (“PayGro App”).
- affirm that you are of legal age to accept this Privacy Notice; and
Capizal and/or its affiliates (“We”, “Us”, “Our”) may become privy to some of Your personal information (“Personal Data”), including such information which may or may not be of confidential. Capizal is strongly committed to protecting the privacy of its Users and has taken all necessary and reasonable precautions to protect the confidentiality of any User’s information.
COLLECTION AND USE OF YOUR PERSONAL DATA:
- Capizal may collect your Personal Data to provide Services on its Platform. While opening an account on the Platform, you may be asked for certain Personal Data of sensitive nature or any other information (as defined under the Information Technology Act, 2000) to complete your KYC (as per the ‘Know Your Client’ requirements set by SEBI) and as per the Prevention of Money Laundering Act, 2002.
- Access to your account and the usage of your account is subject to your compliance with all the terms and conditions set forth herein, read along with all documents, including but not limited to; applications, forms and undertakings signed by you during account opening, and any terms/consents/policies included on Capizal’s Platform, i.e., Paygro, including its Terms and Conditions accessible at its Website.
- Capizal may or may not, request for sensitive information from you at the time of account opening, which may be (i) setting up your password; (ii) financial information such as bank account or credit card or debit card or other payment instrument details; (iii) information such as name, contact number, gender, date of birth, residence and employment addresses, father’s/mother’s and spouses names, bank account details, scans/copies of document proofs of address & identity such as Photograph, PAN, passport, driver’s license, etc. (iv) uploading signature proof/photo, and (v) device information and location. Such information would be exclusively for the purpose of identity verification and background checks for opening of account as per KYC & anti-money laundering mandates, personalization of Services offered, keeping updating of information pertaining to our Services you’ve subscribed for, and for any legal and regulatory or audit purposes by implementation of legally approved methods and procedures.
- We collect Personal Data from you only when you voluntarily use the Services provided on the Platform, and/or enquire to begin an association with Capizal through the Platform and/or complete the process of opening an account on the Platform.We may collect the following information from your device that you may have disclosed to us by way of using our Platform–device location, communication information using phone number, SIM serial number, contacts/contact list, call logs, device information, media (including images and videos etc).
- We access your text messages received in your phone inbox after you provide us specific consent. Paygro may automatically read your SMS Text messages related to your expenses and balance in your account arising out of transactions done using cards, banks, wallets, UPI. We only access transactional messages received from your banking partners (including but not limited to retail outlets, financial institutions and utility companies). Reading these messages allow us to organize your expenses and help you with one view and provide analytics for the same.
We would like to clarify that No personal SMSs or OTPs are accessed by Paygro.
At any point in time while associated with Paygro, you could opt out of permissions given by you.
- With regard to security, we respect all information provided to us, and take all reasonable steps towards protection of the same. We have implemented technology and policies, with the objective of protecting your privacy from unauthorized access and improper use, and periodically review the same. We maintain procedural safeguards to protect the confidentiality and security of personally identifiable information transmitted to us.
COLLECTING AND USING OF YOUR NON-PERSONAL INFORMATION:
Capizal follows industry best practices, using open and known principles when transferring and storing your data. Capizal may from time to time collect information, i.e., non-personal information (“Non-personal Information”) which cannot be used to identify you personally, while you are using the Platform. Capizal may from time to time collect information such as Non-personal Information such as IP (internet protocol) addresses, browser types, the name of your ISP (internet service provider), information about a third-party link/URL from where you arrive to our Platform, which pages/URLs do you click on the Platform, and the amount of time spent on each.
LINKS TO OTHER WEBSITES:
The Services are not intended for use by people younger than 18 (Eighteen) years of age. We do not knowingly collect Personal Data from children under the age of 18 (Eighteen). If you are under the age of 18 (Eighteen), please do not submit any Personal Data on the Platform. If you have reason to believe that a child under the age of 18 (Eighteen) has provided Personal Data on the Platform, please contact us at email@example.com and we will delete that information from our databases.
USAGE OF COOKIES:
DISCLOSURE AND TRANSFER OF ALL COLLECTED INFORMATION:
- Capizal does not share any of your information with third parties except:
- with respect to providing the information or Services that you have requested earlier;
- with your express permission for sharing such information, or;
- with intermediaries who require such information as per regulatory requirements and procedure laid down by regulatory authorities, or;
- to prevent, detect and investigate potentially prohibited or illegal activities including fraud, and enforcing our terms, or;
- to confirm your identity if you are to exercise legal rights;
- to carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
- Under no circumstances will we sell or rent your Personal Data to anyone, for any reason, at any time. Your Personal Data is stored with us in an anonymized form.
- Capizal has taken best and reasonable steps to ensure prevention of any unauthorized disclosure of your sensitive Personal Data.
- Disclosure for regulatory compliances: Capizal will share your information with judicial, administrative and regulatory entities to comply with any legal and regulatory requirements.
- Disclosures with your prior consent: If, at any time, you choose to utilize the integrated services of third-party service partners through us, we will share your information with these third-party service partners with your prior consent.
- Disclosure for provision of Services:Capizal will share your information with third party vendors of Capizal as necessary for the provision of Services. Authorized third party vendors are bound by the same standards of data security practices and procedures as we are under law and contract.
- All such information disclosures, whether of Personal Data or Non-personal Information is done while adhering to legal norms and regulations.
PRIVACY STATEMENT AS PER APPLICABLE PRIVACY AND/OR DATA PROTECTION LAWS:
- Capizal shall only process any Personal Data we collect from you in accordance with the applicable data protection legislations and the provisions of this Policy.
- In case you are subjected to any data protection legislations, you would have the below stated rights:
- You may request your data be deleted or corrected;
- You may request for access of any data that has been stored by Capizal for providing you Services;
- You may request storable & readable data to be transferred to another party, this shall be done by Capizal to the maximum extent possible;
- As and where any data is requested, it would be taken only post your prior consent.
- We are permitted to process your Personal Data in compliance with data protection legislations by relying on one or more of the following lawful grounds:
- You have explicitly agreed to us processing such Personal Data for a specific reason;
- The processing is necessary to perform the agreement we have with you or to take steps to enter into an agreement with you;
- The processing is necessary for compliance with a legal obligation we have;
- The processing is necessary for the purposes of a legitimate interest pursued by us, which might be: to provide services to you; to ensure that your account on the Platform runs smooth and to provide error free provision of Services;
- To prevent, detect, investigate and prosecute fraud and alleged fraud, money laundering and other crimes and to verify your identity in order to protect our business and to comply with laws that apply to us and/or where such processing is a contractual requirement of the Services you have requested;
- to ensure that complaints are investigated;
- to evaluate, develop or improve our Services; or
- to keep our customers informed about relevant services, unless you have indicated at any time that you do not wish us to do so.
- If under any specific applicable law, you require receipt of the information stored by us, you may write to us at firstname.lastname@example.org.
- We have implemented appropriate security controls within the Services to protect personal information from accidental or unlawful destruction or accidental loss, alteration, disclosure, or access.
- Information collected via the Services is encrypted before transmission to ensure that it will remain secure and confidential. The Services include various security measures to enhance the security of your profile and to prevent unauthorized access to, or disclosure of, personal information. Only those authorized by you or Us will have access to a User’s profile and only through unique IDs and passwords.
- Please be aware that the Services may be unavailable during periods of routine maintenance.
You shall indemnify and hold Capizal, its subsidiaries, affiliates, officers, agents or other partners, directors and employees, harmless from and against any claims and demand, including attorneys' fees, made by any third party due to or arising out of or relating to
- the Personal Data received by us and information that you submit or share with us;
- your violation of rights of other Clients.
LIMITATION OF LIABILITY:
Capizal including its affiliates or related companies shall not be liable for any damages, direct or indirect, incidental or consequential, and all liabilities (including for negligence, loss or damage such as loss of revenue, unavailability of system or loss of data) and for use of or inability to access or use the Services of any kind that is offered or to provide indemnity or any other remedy to you or any third party.
CORRECTION/UPDATING OR ACCESS TO PERSONAL DATA:
MARKETING AND PROMOTIONAL COMMUNICATIONS:
- Capizal may use your Personal Data to send you additional information on any of the additional Service, and any special or promotional offers, newsletters or customer survey forms and questionnaires.
- You may opt out of receiving any such communications from Capizal at any time by contacting us with your request at email@example.com.